Technology in 2017 had its fair share of controversies, from the Pixel 2 XL display issues to the FCC’s ruling on net neutrality. And just when we thought we had seen enough of them for the year, another new controversy started making rounds with Apple admitting to slowing down older iPhones. These are my thoughts on the issue and what measures Apple can take to solve the issue.
The heart of the matter
Some iPhone users on Reddit noticed that their iPhones (6,6s, SE and 7)slow down as the phones get older. And the post blew up on the internet with Apple issuing an official statement soon stating that it indeed does slow down your phones in order to prolong the battery life. Their claim was that Li-ion batteries degrade over time, they become less capable of supplying peak current demands. To make sure that phones don’t shut down unexpectedly when the battery is low and the electric components don’t get damaged.
Is Apple’s claim justified?
Now at first, it does make you angry but after reading the post I kinda understand what they are trying to do. I’m pretty sure most of us android users have experienced random shutdowns when we are down to 15% on our year-old smartphones. I know I have experienced this issue, let me know if you’ve faced the same issue in the comments.The issue can also be resolved by replacing your battery on both platforms. However, the issue over here is not whether it is ok to do or not. The issue is that Apple did not inform its customers about this ‘feature’. No dialog box informing the user of the change, not even a mention in the changelog. Apple who takes a lot of pride in the relationship it has with its customers, this is a big no-no.
What can Apple do?
Well, Apple has already apologized and offered replacement batteries at a discounted cost. This is probably the best way to tackle the situation. But these costs will go back up as soon as the year ends, and the costs will increase significantly. One solution can be offering users different options. You either opt to work with slower phones or with phones that don’t have the best battery life.
Apple will probably remain unaffected by the whole controversy. I hope that other OEMs become more cautious when it comes to transparency.